7 (499) 755-6388

7 (926) 715-2624

1. Common information

2. How to place an order

3. How to pay for the order

4. PayPal Purchase Protection

5. How to get an order (delivery options)

 

1. Common information

 

The minimum order amount is 17 USD. After placing an order, a notification will be sent to your e-mail address that the order was accepted and sent to the assembly.

Our manager will contact you by Email and send you an invoice for purchase. It can take us 5-10 business days after day we get payment for handle and send the order.

On all questions you will always consult our managers by mail: info@voenmag.com

 

2. How to place an order

 

You can order the goods as in the catalog:

 Checkout1

 

and in the goods card:



 1.  Select the desired quantity of goods and click on the Cart.

 Checkout2

 

2.  You will be offered: Continue Shopping (if you need something else) or Checkout (if you do not need anything else)

3.  In case you decide to purchase something else - Click on Continue Shopping. If you do not need anything else - Click on Checkout.

4.  You have moved to the shopping cart

5.  Make sure the quantity of goods is correct, with the "-" and "+" buttons - you can always add or subtract the quantity:

 

Checkout3

 

6.  If you decide to purchase something else, just go back to the Catalog. All previously selected goods remain in the Shopping cart and you can continue to process the order at any time.

 

Checkout4

 

7.  If that all goods are already in the Cart - Click on Checkout.

8.  You will be asked:

 

Checkout5

 

Act on your Discretion. Registration on the site gives an opportunity at the next purchase not to re-enter your data.

9.  Fill in all the boxes - Be attentive!

a) full name of the recipient

b) e-mail to receive a confirmation letter

c) full address: ZIP/Postal code, Country, Province/State, City, street, houses, building (if any), apartment

10. If you have any wishes, additional information - put it in a special form. Here you can specify the right size when ordering clothes, shoes, hats, belts..

 

Checkout6

 

11.  Carefully check the correctness of the entered data, all products and their quantity

12. Click on Checkout button.

13. The number of your order appears on the window. You will receive a letter that duplicates your order on the Email you specified.

 

Checkout7

 

 14. After ordering, our managers will contact you.

 15. Thank you for your order. We will be glad to see you again.

 

3. How to pay for the order

 

After receiving PayPal invoice you can make payment in two ways:

Within you Paypal account

Without the Paypal account by a Credit card

 

4. PayPal Purchase Protection

 

Paying purchase by Paypal is a convenient and secure way to receive orders. If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we'll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations.

Read more here https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security

 

5. How to get an order

 

Your order will be sent to the specified address by registred airmail with tracking number. In your country the delivery will be carried out by the local postal service. You can check the status of delivery, for example, on this site  https://www.17track.net

Upon request, we can discuss other methods of delivery. Just email us at info@voenmag.com

 

 

Pleasant Acquisitions!